Poor customer service. Complete wast of time and effort!!!!!No idea why Sam's club uses them
I usually, do not write reviews but today it needed to be done. This is one of WORST companies i have ever had the misfortune of dealing with. I recently purchased a pergola from Sam's club. I never received a assembly date. The customer service reps repeatedly told me they could not get in touch with the assembly guy. I was also told i would receive a call to scheduled a date next day. This continued form June 13 2023 until June 24 2023. I eventually, called Sam's club to return the item. I can not give my money to a company that operates in this manner. It is obvious to me they do not want, need or appreciate my business.