I have contacted the company 6 separate times to make a return
I have contacted the company 6 separate times to process a single return of a part. I kept getting told that an email would show up with a RMA number and a shipping label. This did not happen until I threatened to file a dispute with my credit card, American Express. All of a sudden, the RMA number was available to me over the phone and the agent was able to "cut and paste" a shipping label to me and email it to me while I waited on the phone. Oh, and their AI agent SUCKS! ...completely worthless.