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Swangift

Buyer Beware - Do not purchase from this site or use Paypal!

Updated 21st Nov after they replied here! What a joke! NOW they communicate here saying send a photo and reply to them! HOW exactly? You have not responded to my mail sent or any notices sent via my PayPal dispute a week ago either! ALL links of contact via your website fail to open to enable your customers the chance to report any faults such as the item you sent me being unable to EVER tell the correct time. I love how they reply here to make themselves look good but actually offer no way of actually backing up their words into action to fix any issues. 21st November update.. I'll be back if anything else happens. The review notes here say be honest, helpful and constructive. Honestly, do not waste your time and money on this site. The products, whilst look great on their site, do not arrive looking anything like what you order. I purchased a personalized clock for my brother as a Christmas gift. The item that arrived it not what I ordered, clearly faulty with the hole for the clock mechanism too high up in the numbers so will never tell the time correctly, and as I paid via Paypal, thinking I was protected, I was so very wrong. Paypal favoured for this nightmare of a seller so now I have lost my money! The website links that say contact us open to a blank webpage, there is no way to report an issue at all and even when using the outlook email that paypal offered me within the dispute, which he replied to them to when I put my information in about this, this seller still has failed to respond to me personally on any level. This is a £45 lesson I will certainly learn from. Paypal offers us, the consumer, no protection at all. They claim their payments from your bank as a direct debit, thus meaning our banks cannot help us claim this back either.

2025-11-16