Very disappointing experience
Very disappointing experience, I will never suggest anyone to use your website to purchase any orders: 1 online service is super bad, web service and mini-program have no relationships, they are not able to help each other, always tell me to seek other channels to sort out my issue, then, no idea what are the work goals for the online team? 2 my friend's parcel does not have any logistic update for one month, confirmed with different hotline service or online service, nobody helps. 'I cannot help' is the most answer what I have received or pls wait for my feedbacks very soon, but never receive any reply in 3 days or no answers (mini-program).