Phony warranty
I purchased a travelpro pathways 3 piece luggage set in February 2026. In June one of the zippers fell off the bag and it could not be locked. I contacted the warranty department and the replacement that they sent me was smaller than my original suitcase and very flimsy. When contacting them regarding my replacement suitcase they basically blew me off and said that they didn’t have to replace it with the same suitcase. I would at least expect it to be of the same size and quality. I will never purchase another suitcase from Travelpro.