So they migrated our account to new…
So they migrated our account to new servers, but for some reason firewalled that server from their database server so our website is broken, has been broken now for a week and we're getting 48h responses for tickets. Don't expect good support, expect them to waste your time until you give up and move your website elsewhere. ZERO stars!!! EDIT: HAHAHAH so I did as requested and got a reply from their mail system, which just typifies their level of support, what a joke :( I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. supportreviews at vodien.com failed: [exch03-uk.dreamscapenetworks.com]: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup