The worst customer service I’ve ever…
The worst customer service I’ve ever gotten!!!!! I cannot express how horrible this clothing website is. My order took about 7 weeks to arrive when I paid extra for expedited shipping & they emailed me back saying to please allow more time . I asked for a return label because my 2 items arrived while I was at the hospital giving birth. I didn’t even get to wear any of them & my Maternity photoshoot didn’t happen because of it. They said they don’t provide return labels so they sent me the address to send them back to but it’s the most confusing address giving you extra details that didn’t make any sense. They offered me a 15% refund which then lead to 25% after I was trying my best to return it. They said “we recommend to keep it & sell it otherwise you will be spending a lot of time & return shipping money” 🤦🏻♀️ Seriously don’t buy from this site. I understand it’s during the pandemic but 7 weeks ?! When I paid extra for faster shipping & it said 5-8 days. Maybe 3 weeks but 7 ?! Horrible ! Now I’m stuck with 2 maternity dresses & a 25% refund only