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Sarah

澳大利亚

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Roborock

Very poor customer service

Very poor customer service. Paid a lot of money for a quality robot vacuum cleaner and within 6 months the produce stopped working. Had to return to service centre, waited 3 weeks with no communication, was went back to me in a tattered box with no protective packaging, with floor pads ripped. Complained and recieved no apology or replacement of the floor pads, appalling customer service.

2025-04-23有帮助 1