Personalised bracelet bought for my…
Updated review as requested by Theo Grace. I have finally received a refund. It has taken months but nevertheless I now have the money in my account. Thank you to Anna who dealt with the issue. Personalised bracelet bought for my husband‘s 60th in September. The item has been replaced three times and still falls apart. I am requesting a full refund as per consumer rights 2015 yet they still refuse to refund me. The email as standard reply each time and are clearly not reading my emails properly! Don’t touch this company with a barge pole.