Non-delivery and refusal to provide full refund
DONT ORDER. Very disappointing experience with LetPot. I placed an order and received no tracking until I chased customer support weeks later. I was then told delivery had “failed,” despite never receiving any delivery notice, contact attempt, or opportunity to rearrange delivery. The parcel was returned and reportedly destroyed without my consent. As the item was never delivered, this is non-delivery, yet I was offered only a 50% refund or told to wait again for a replacement. Communication was slow and entirely reactive. Customers should be aware that if delivery issues occur, resolving them may require significant time, effort, and escalation.