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Chris Laas

英国

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Ycimedia

Do not buy from any websites owned by this company...

Do not buy from this company! You will lose your time and money if you do. My mother in law bought a 'V Neck Zipper Patchwork Plain Blouse' from comfybear.co.uk (owned by ycimedia.com), which arrived and the quality was terrible. For the last 3 weeks I have been trying to return the item and get a refund. Their customer service is terrible, slow and try every trick in the book to make you keep the purchase. Finally when I escalated the issue with Paypal, we got a response from ycimedia.com who said we need to send the product back to Hong Kong, but they won't refund the cost of P&P ... however an alternative solution is they give us a 30% (first option/email response) and then 50% (second option/email response) discount to keep the product. Simply awful all round. I am writing this review to help other customers avoiding doing business with them. Please avoid them like the plague, you have been warned!

2020-06-22有帮助 1