Wouldn't even rate them a 1 star if i…
Wouldn't even rate them a 1 star if i am being completely honest. I received trainers for my son which didn't fit so were returned the next day. I had to chase for confirmation they had received as the tracking suggested. I was advised it was being looked into and as soon as my return was inspected the refund would be processed. I have had zero communication, other than having to chase myself to be told the refund will not be processed due to receiving a non nike product and attached an image of some old red shoe that I have apparently returned. Absolutely no customer service skills whatsoever just keep being told and the same thing repeated that I didn't return the correct product. Absolutely fuming! Will never ever ever purchase with them again. Im now a lot of money down, no refund or no trainers.