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Mary Cone

美国

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JORD Wood Watches

Save your money!! Don’t buy!!!!!!

I bought a watch for my man and a few months later it broke out of nowhere with the slightest touch. I was pretty disappointed by this because for some reason I assumed higher price meant higher quality but boy was I wrong. I thought it would be no problem to send it for repair bc all over the jord website it makes it sound so easy. I sent the watch In for repair at the end of April 2020. I got numerous messages that it was either sent back to me new, or they have sent my watch back repaired. Well a few weeks went by and I still haven’t received it. I contacted customer support numerous times very politely and they basically told me they don’t have the parts to fix a watch that they clearly still have the same watch I bought in there inventory... I have yet to get a response on now if they are even going to send me Not repaired Property back at this time. SAVE YOUR MONEY! This company does not care about customer service or making anything right.

2020-06-18