M1 is really Bad
M1 is really Bad. Been with them for the past 20 years and can see clearly the service level going downhill. Can't wait to cancel my last account with them. Waited an hour each time to get to a customer service officer. Despite explaining clearly to them, request to terminate the account was still not done after a month and i'm still being charged. Have to call in again, waited an hr just to speak to them and repeat my request all over again. Will avoid M1 if at all cost even if i have to pay abit more for another provider.