Horrible Customer Service
I ordered my pet's medicine on March 1, 2025. The vet approved it on March 4, 2025. Entirely Pets didn't ship it until March 11, 2025. It's March 17th and still no medicine. The delivery date was supposed to be today. I checked the tracking and it won't be delivered today. Looks like it's in limbo. I called customer service and the representative flat out lied to me. He said he checked the tracking info and said it would be delivered today. I tried telling him that wasn't what I was seeing. It isn't out for delivery. If it's not out for delivery, then it won't be delivered today. Then he hung up on me. Apparently their representatives don't like it when you call them on their lies.