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Garry Watkins

澳大利亚

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letpot.com

I purchased a Lepot Senior from Amazon…

I purchased a Lepot Senior from Amazon which arrived yesterday. It was $126 so I thought I would get it. After setting it up today & turning it on and connecting it to wifi, I immediately got a pump malfunction warning on the app & a beeping sound every few minutes. I tried to trouble shoot & watched the YouTube video about how to clean the pump out. I emptied the water, took the pump out & gave it and the foam surrounding it, a good wash although it is supposed to be a brand new product. I then reassembled, re-filled with clean water and another lot of nutrients and turned it back on again. The same problem occurred again. I don't think the pump is working at all. It's defective! So I sent a message to Lepot customer service & then decided to call Amazon & eventually organised a return & refund. So that's my first and likely only experience with Lepot & I'm unlikely to ever buy another product from them again. I wasted too much water, seeds & the supplied nutrients & not to mention my time as well.

2025-01-25