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Wendy Powell

英国

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sunlu.com

Wet, stinking, and not the correct colour

I ordered 10 rolls of filament various types and colours. The package arrived dry, but two of the rolls (sealed inside their own bags ) were soaking wet and smelly - presumably got wet in the warehouse. Also the black/gold filament turned out to be gold / light grey. I've been trying for weeks to get some sensible answers from Sunlu - they either don't reply at all, or I get a stock response 'filament shades can differ slightly from the website'. Avoid if you want your colours to be even close to what you think you have ordered, and otherwise be prepared for some serious drying.

2025-08-14