Horrible
Horrible, violating Canada Customs regulations don't allow self-clearance. Don't respond to email or answer phones. Reporting them Update 7/24/2020: After 7 weeks, over 40 emails, 2 dozen phone calls, even a 60km drive to their location (couldn't find it), package finally arrived via UPS. Yup UPS! Multiple complaints to the sender forced them to transfer it to UPS for delivery. This incompetence goes way beyond a single incident, don't waste your time, stay away.