I had a very frustrating experience…
I had a very frustrating experience trying to pick up a firearm order at Bass Pro Shops. I recently moved, and my driver’s license still shows my old address. I brought my valid government-issued photo ID along with my current vehicle registration showing my updated physical address. Bass Pro’s own pickup instructions say that if the address on your photo ID does not match your current residential address, you may be required to provide a second form of government-issued documentation with your current physical address, such as a vehicle registration, voter ID card, concealed carry permit, hunting license, etc. That is exactly what I brought. My driver’s license was my photo ID, and my vehicle registration was the supplemental proof of current address. However, the employee/manager still turned me away and acted like I was trying to use the registration as a photo ID, which was not the case. To make it even more frustrating, I contacted several other local firearm shops afterward, and they all said that a valid driver’s license plus current vehicle registration is acceptable for this situation. So it appears this was either a misunderstanding by the store or an overly restrictive store decision that was not clearly explained. I understand firearm sales require strict compliance, and I respect that. But customers should not be turned away when they bring the exact type of documentation Bass Pro’s own instructions say may be used. The process was confusing, poorly handled, and wasted my time. Very disappointing experience.