Not disappointed at all
There were a lot of poor user reviews for this company on Trustpilot, which contrasted significantly with the generally excellent technical reviews for their resin printers. The user reviews made me wary, but I wanted the quality and took the risk. The order was delivered in two days, so no issue at all there. The setup was mainly OK, but not seamless. There were no instructions for unboxing, although there were no problems in the process. I could find no readily accessible printed manual or quick start guide. I went online for a manual and found it, and a video walked you through the setup process. I then found the installation guide and a manual on a USB stick, but they were in a packet under the build plate and not accessible without raising the plate in the setup instructions! I went through the setup instructions on the video and recovered the USB stick and tools. Ran a test build and all worked fine. There was no need to contact anyone, so I cannot comment on the service quality, but then who provides good service these days anyway. The manual was in mostly good english, but a bit light on for full explanation of the fuctions. So five stars for the product and three for the instuctions - four stars overall