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First time customer

美国

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Fitness First USA

I am disappointed with my experience...for now, but they can recover if they choose

I am disappointed with my experience, but they can recover. This was my first time using this website. I tried to purchase two bottles of MTS peak physicor, I was excited to see their standard pricing + there was two additional discounts for July 4th & another discount which brought the total to only $38.58. This was going to become my usual online site for purchases, however the next day I received an email that product was out of stock and was given a refund. I asked for a contact back when product is back in stock, no word back after a few days. If they notify me when its back in stock and sell me the items at same price as my previous order they will recover me as a customer and will change my experience back to a 5 star review. I understand these things happen, but the goal should be to recover the customers experience. I hope to hear back from them.

2020-07-18已认证