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C. Smith

美国

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First Premier Home Warranty

F.P. is NOT HONEST

F.P. was unable to provide repairs on a +$1500 dishwasher, so they offered (and I accepted) $250 for an appliance pay-out. It has been over 3 months and despite numerous calls, they have not yet paid, nor have they attempted to contact me to make things right. I feel they misled me during the "sales pitch", saying F.P. would repair, or even replace unit with a one of equal quality. Neither one happened. Had I known of their propensity to mislead, I never would have signed on with them. It is a 6-year contract that I paid over $2,100 for. After less than 2 years, if I were to cancel the policy, they would only refund approx. $450. What an absolute rip-off! I will NEVER do business with them again, or recommend them to anyone.

2026-08-03