Carousell is unsafe and scam-breeding website!
t is my escalation as a NEW seller on the Carousell MY platform and immediately I got the scam without any warning or advice given by the Carousell team in advance. There is no guideline or warning about the scam situation in the welcome message to the new user!!!!!! Now the your customer service team gave me the advice to report police and contact bank. AND THAT'S IT!!!! CAROUSELL DIDN'T DO ANYTHING AND RESPONDED AS IF IT HAS NO RESPONSIBILITY WHEN SCAM HAPPENS TO THE USER. As a person working in tech sector and advertiser experience, I am very angry with the Carousell's approach to the situation. I would like to stress that the user can't get scammed if the Carousell platform did its job for checking the user authencity in advance!!!!! I need this issue taken seriously by Carousell and I want Carousell MY to have partially refund for the amount of the scam that I have suffered from!!! Carousell needs to have the responsibility here rather than asking user to do the report to police/bank by themselves!!! I don't expect that Carousell will be seen as a scam breeding platform! I don't think Carousell is safe for users!