Their website says they prescribe…
Their website says they prescribe certain medications with a prior prescription. I’m in California which is a state that allows online refills. I was in between health insurance and minder was much less than a dr visit for me so i thought it might be a good option. It was a complete waste of money. The np i got had a god complex, said he never prescribes my medicine. I let him know that they shouldn’t advertise this if they can’t do it, as i wasted money as i trusted their policies on their website. When i said it’s false advertising he used an excuse that the Covid emergency for telemedicine was over so he can’t prescribe it. When i asked how that has anything to do with what is on minded’s website info he then change it to he never prescribes it and minded doesn’t say that, he said i misunderstood. I showed exactly him where it was in the website he played dumb. When i asked what he recommended he listed nothing that could be taken on demand for a panic attack. I don’t have anxiety often and don’t want to take a ssri or antihistamine daily. I don’t like to take medications in the first place. I asked if he can prescribe a beta blocker to help lower my heart rate when a panic attack causes my heart to race and he said no, only Paxil/ ssri drugs, which i won’t take as they don’t feel safe to me. Too many side effects. Overall it was very false info, so i requested a refund to which minded refused , stating it is to the discretion of the dr… why would minded provide me with a doctor who refused to prescribe a medicine that they promote on their website. It was a Terrible experience. I ended up waiting it out until my insurance was reinstated for a dr visit for a refill, which they happily gave me. I do not recommend minded due to their misleading info. Not trustworthy.