CACannon Safe★★★★★
Faulty welds.
In attempting to open the safe where the bolts were slightly jammed up due to insufficient space between the door and the first tow of rifles, my 64 year old, wheelchair-bound self managed to apply enough torque on the opening mechanism, to sheer off a weld, making the hand wheel free-spin, with the bolts still in the locked position. Now it’s a large paperweight, with about 40 inaccessible weapons in it. Yes, they have a lifetime warranty, but it’s useless if they never respond to emails or answer the phone. As an alternative, may I suggest placing the guns between your bed’s box spring and mattress? At least there, you could access them.
I would have rated them a zero, but that’s not an available option.
2026-07-12
CACannon Safe★★★★★
Quality -5, customer service -100
I have a large gun safe, with a supposedly lifetime warranty. I cannot verify if the warranty is truly lifetime, because I cannot get anybody from Cannon to respond. Out of the 24 times I’ve called, only 3 times has someone picked up, (at which point, they immediately hung up without a word. without a word. I’m my opinion, this has all the earmarks of a dying company.
Absolutely no response to my repair request forms submitted. A weld between the operating spindle and the door latching internals broke while attempting to open the door, leaving me locked out. A locksmith managed to get me access on a one time basis, but no permanent solution. The paint on the door began peeling within 3 months of me bringing the safe home. Poor product design/construction and an unwillingness to stand by their product does not fill me with confidence.
2026-06-26
