Called Monday
Called Monday. Left callback info. Told rep would call back in 24 hours. 24 hours later, no call back. Called Tuesday. Pressed rep (who wanted to do another call back). Transferred to another rep. Finally able to place order. Thursday received shipment email. Hope supplies are delivered today. By the way, no rep ever called back. It's been like this most of 2023. Infuriating to work with Comfort Medical. Update: Received a text that package was undeliverable. Needed address verification. Completed same. Next page, pay 30 cents for redelivery. I exited that page. Saw a chat box so I enlisted help. It's an unhelpful bot. Requested agent. Spent an hour texting with several agents. Never got the answers to my questions. Received an email-package delivered; left in lobby. Whew!