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Brandon Crawford

美国

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ADT USA

Predatory contract term length

Have had ADT since 2020, we did one move in 2023 and the service transitioned over with no issues. However, when we were moving at this point we had a second account already set up on the new property and they will not forward the account. So they are charging a $1000 cancellation fee since the contract is still on for two years. Honestly a predatory practice of a long contract for a simple service. The other issue was a sensor that went bad that took two weeks and several phone calls to get replaced.

2026-07-07