Serious question
Serious question: does Audible actively search for the most clueless, awful, rude, childish and incompetent jobseekers on earth to offer them a job as a customer service rep on the Audible online chat and phone support? I've had a technical issue for over a year with the Audible app. OVER A YEAR. I've never had one competent exchange with anyone in Audible in over 30 conversations, on chat and by phone, to diagnose it with the brainpower above a 3 year old, let alone get close to having a fix. How can Audible management knowingly inflict such people on us? How can these employees behave like this and not feel disgustingly ashamed at their behaviour? It just beggars belief.