If I could give ZERO STARS I would
If I could give ZERO STARS I would . BEWARE!!!! They do not hold themselves accountable when you don't receive your shipment or receive it damaged. I ordered 2 marble lamps with shades and waited almost 3 months to receive them and when I did I got no shipping notification so had no idea when to expect them or that they had been delivered to my package room. When I did go check both boxes were smashed and busted open as the seams and I only received one lamp base in one box and one smashed lamp shade in the other. They keep insisting I received two base don the weight and two boxes BUT each box had only one shade and one base. I have been going round and round with them trying to get it resolved and they say they have suffered a significant lose due to their shipping errors and if I want my refund I need to pay to send BOTH lamps back (BOTH LAMPS!!! I only received ONE and 1 lamp base alone is 25 lbs which would expect to be over $100 just to ship it back and they want ME they buyer to pay the shipping! BEWARE!!!!!