Very disappointing experience
I purchased credits from BytePlus to create a video, but the video was never generated, even after trying multiple times. What made the experience even worse was that I couldn’t find a clear way to request a refund or even an easy way to contact their support team. According to their refund policy, refunds are not available in these situations, which is extremely frustrating when the service itself didn’t work. Very disappointing experience. I do not recommend BytePlus at all.