MYmyChway★★★★★
This was my second purchase from…
This was my second purchase from Mychway. Each time customer service was there to help me select and support. Lots of questions were answered by Alice initially, followed by Vary that accompanied me with courtesy and respect. This purchase was supported for over months with continued communication, troubleshooting, followed by a very quick delivered replacement part once the problem was identified. Technical videos were send to help us replace the part.
I couldn’t be more satisfied with customer support.
Vary, thank you so much, you were always quick with email responses and solutions to the issues. I really appreciate all your help.
Mychway is a solid company with superb products and wonderful customer service. I would not hesitate ordering again should the need arise.
2025-04-25
MYmyChway★★★★★
This was my second time purchasing a…
This was my second time purchasing a machine from mychway. I had a ton of questions this time around . Amelia who had helped me a lot last year, before and after my purchase, answered a ton of questions for me initially that helped me narrow down my selection. She was always courteous and patient with me. With this purchase I had some technical questions, Amelia referred me to Vary who was an absolute gem and never seemed to be tired of answering anything. She advised me and helped me make a decision on this big purchase. She send me instructional videos and my manual ahead of my delivery.
I can’t wait to receive my machine.
Both ladies did an outstanding job! Thank you!
My experience with this company has been great last year and again this year, I know I would order from mychway again anytime.
2024-12-13
MYmyChway★★★★★
This was my first purchase with…
This was my first purchase with Mychway. My machine was delivered within 5 days, much faster then expected.
Amelia was my contact at the company, she was very helpful in answering multiple questions via email. She responded in a quick fashion and was very courteous.
I’m still exploring settings on the machine, but can tell changes on my abdomen, legs and face already after only a few uses. I am very happy with my purchase.
2023-09-09
