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Keith Reeve

美国

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Verizon Connect

Customer service, billing, and your rep is horrendous

Customer service is horrendous. Or do you have a problem with the transmitters or you have a problem with your contract, or you have a problem with anything else, they just suck. They bought out their product from another company and shipped the customer service overseas to the Philippines. And they could give two shits about whether they help you. Cancellation policy is bullshit and they don’t cancel when they tell them to cancel. We refused the contract yet still held us as if we had a contract.

2026-07-22