Unethical Business Practices
If I could give this place a zero I would. I wish I had read the reviews before I signed up with them. I was incorrectly charged $110 by Crunch Fitness in Athens, Georgia, in March. After reporting the issue to my trainer, he acknowledged it as a mistake and advised me to dispute it with my credit card company. I did so, but Crunch Fitness never responded with the required information so the charge was not reversed. After this, I was charged an additional $110 two more times, bringing the total incorrect charges to $330. Despite repeated attempts over the past three months, everyone at the gym has acknowledged that a refund is due, but no action has been taken. Withholding a refund for money you acknowledge was incorrectly charged if blatant theft in my opinion.