企业入驻搜索写评价分类关于
简体中文English

Sharona

英国

1 评价
4 被浏览
0 有帮助

1 条评价

KiwiCo

Kits are ok, but beware overcharge and non-existent customer service

The kits are quite nice and were fun for my daughter to make. Unfortunately I was charged twice for the purchase 7 weeks ago. Kiwico did not inform me. I happened to notice on my credit card statement so I emailed them 6 days ago, their bot replied via email saying it was being escalated to their customer service team, but no reply. I then emailed their customer service team directly 4 days ago, again no reply. They are just ignoring me. I will have to cancel the double charge with my credit card company and although the products are quite good, I would definitely not recommend using this company.

2026-01-19