Be very careful and read EVERYTHING…
Be very careful and read EVERYTHING rather than just trusting the high pressure sales rep that visits you!!! One very attractive sales point, repeatedly articulated by the sales person who sold me my windows turned out to be absolutely false, or at least, very deceptive. I was assured that my window screens would be replaced, FOR THE LIFETIME OF THE WINDOWS, should they ever become damaged for any reason. Shortly after my window replacements, a bird flew into one and put a hole in it. I called UWD, and a service person did indeed come to my residence, scanned the code sticker on that particular window, and repaired the screen. Fast forward a couple of years... I just called UWD to have a few rips & holes repaired in 3 of the other window screens and was told that "it was a fluke, a one time thing" that they did that, as the screening IS NOT guaranteed throughout the life of the window. Before you spend thousands of dollars on replacement windows, be very certain that your sales person is not lying to you. I will be having the remainder of my windows replaced by Anderson, a much more honest and transparent company!
