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Sandra

澳大利亚

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Wigyy

What a disappointing experience

I ordered a wig and received an order number. Heard nothing for 3 weeks. I needed the wig for medical reasons. I then contacted the company and received a computer-generated email in response, followed by another 6 enquiries. Finally I asked to cancel the order. Was then told my wig had to be specially made and would I prefer to change the style. Was offered a 10% refund to change. I said yes and chose a new style and was informed my wig had been shipped! 13 emails in total to and from, and I dont know what I will receive. Was not cheap. Very unhappy.

2026-04-25有帮助 1