What a disappointing experience
I ordered a wig and received an order number. Heard nothing for 3 weeks. I needed the wig for medical reasons. I then contacted the company and received a computer-generated email in response, followed by another 6 enquiries. Finally I asked to cancel the order. Was then told my wig had to be specially made and would I prefer to change the style. Was offered a 10% refund to change. I said yes and chose a new style and was informed my wig had been shipped! 13 emails in total to and from, and I dont know what I will receive. Was not cheap. Very unhappy.
