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wayne ian

马来西亚

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Lookfantastic

Bad customer service and items not received

If could give zero then I definitely will rate it zero mark, I purchased from LF at June 2020, until now I still haven't received my parcel, I raised so many tickets to customer support to requested their delivery agent contact details in my country so that I could contact them to ask for the details but they keep give excuse they already raise the investigation to the DPD and pending their reply, but already so many months time the customer service still giving this funny excuse, "Still no response from DPD", so many months already please refund to me don't make any excuse. order ID : 220879001

2020-09-07