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f. charboneau

美国

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banggood

Poor customer service.

I had no problem with the sharpening jig itself but more with customer service. The image on the website was misleading. It showed a chisel angle set up for the honing guide but that item was not sent with the chisel holder. They indicated that I had ordered the wrong item but I showed them that the image showed the guide was included. I tried to return the product but they refused to do so. They only offered me a partial credit which I could re-purchase the correct product. If I had done that the cost savings would have been lost. Overall very frustrating dealing with their customer service.

2025-01-08已认证有帮助 1