I'm trying to be fair to this company
I'm trying to be fair to this company. It's not cheap - $80+ or so and I only wanted it to recover files from one disc but it seems I have to pay for monthly charge. It did recover the files - kind of - but nothing bigger than 134.2MB which is about 12 mins of audio. My files are usually recordings of 120 mins but no warning of this before they took the money. Tried to contact customer service via chat but it insisted on email conversation instead. Poor. Why isn't there a one-off payment rather than a month-long subscription? This is very dispiriting as some of the reviews here were very good.