Never use Airbnb to book your family holiday
Airbnb allows owners of properties to cancel substantial holiday bookings. We had our holiday villa cancelled 3 days before we were due to arrive. Needless to say, we were left absolutely devastated and with no holiday home for 13 people. Airbnb offered some shocking properties as an alternative. Our original holiday was booked 7 months before we were due to travel, we had plenty to choose from and a reasonable budget. We are now left with hardly any time or choice and most likely no holiday. In what world this kind of practice is legal? We booked flights, baggage, took time of work - 12 people took holiday time from work, paid for the property in full in advance and we now have nothing! The financial and emotional impact of this is beyond words.