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Tina B

美国

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Rugs USA

I would advise staying clear of…

I would advise staying clear of RugsUSA.com. They use some off brand carrier that loses packages and can't manage delivery dates. My order has been MIA for 2 weeks now. They have finally updated the shipping date to a date that does not work for me (will not be home). RugsUSA is NOT helpful. Delivery date is not adjustable (after they had lost my package for days). There is a huge risk of me not receiving the product at all, but they got my payment in full weeks ago. I will be disputing charges with my bank, but wanted to warn others about horrible RugsUSA services and poor customer care.

2025-12-10有帮助 1