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Giorgio

意大利

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DOOGEE

A joke of a rugged phone (allegedly)

I bought the alleged rugged phone V31GT directly from the Doogee website, led by the discount on offer, which was my first mistake as it turned out. Anyway, I had had the phone for about a month perhaps when, after falling from my jacket pocket as I was sitting down, say from possibly 50/60 cm height, something internal got broken and I suddenly wasn't able to make or receive phone calls anymore! Of all the things that could go wrong.. On a rugged phone, allegedly! Then I started the painful process of trying to get in touch with their customer service, which was and still is extremely frustrating, as they reply when they feel like it basically. I still managed to send the phone to be repaired but I had no news about it since, in spite of my several emails. All in all, a joke of a phone, and of a company. Regretfully an expensive one.

2024-04-05有帮助 1