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Pedro Caetano

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Fr Dhgate

Couldn't be worst

The worst e-commerce experience ever. Costumer careless. Slow solving issues and answering messages. Desrespect their own deadlines. Dodgy sellers. The parcel I bought never arrived. A couple months ago I opened a dispute asking for a full refund and the parcel return. The process is still ongoing. They keep asking me for some proof within 2 days. I give them what they ask and some days later they ask me again and I think this loop will continue until I'm too tired and stop answering and then I guess if I miss the 2 days deadline they will say I failed so I lost my rights. Also they had some deadlines wich they missed. Some contacts will never answer, while others always give the same automatic response. The worst e-commerce experience ever.

2020-10-11