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Jo Woodhead

英国

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SMOK

DO NOT waste your money continuously ,FAULTY GOODS

DO NOT waste your money . I've purchased the Nord 4 . It stopped working within 3 days, would stick on power lock ,Then not switch back on.,attempt after attempt. Eventually got it to power up , it has 99% battery . Took a puff and Then burnt out 3 new coils straight !! Even though correct coils and l left each coil 15 mins to soak up liquid before using ..Then it just would not turn on again. So I bought a NORD X. Exact same thing happened , it lasted 3 WEEKS!! AWFUL COMPANY, NO CUSTOMER SERVICE !! Could not get a reply from anyone after 7 attempts !! They do not honour their warranty . Most contact applications are dead links !! Trading standards need to kick this company in line for continuously selling faulty goods, I have written to Trading standards. Smok I see now has a totally abysmal reputation but still is allowed to continue Ripping people off on a daily basis with fault and sometimes dangerous ( people getting burnt) something need to be done about Smok !! I'm disabled and on a vary low Income. I'm extremely upset by the whole experience and loss of over £70 for faulty caped plus 2 packs of coils at £13 each

2022-10-20