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Paul Rowntree

英国

2 评价
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2 条评价

UMIDIGI

Faulty products, poor customer service

Faulty products. Non-existent customer service. After over 4 weeks waiting for a response, I was sent a 'ticket closed' email. UMIDIGI have not contacted/replied to me about my issue. If anyone is seriously thinking of purchasing from this company, read the reviews below. Mostly 5 star, and writing utter gibberish. I don't think UMIDIGI have a genuine positive review on this platform.

2021-04-30有帮助 2
UMIDIGI

I bought an Umidigi smart watch

I bought an Umidigi smart watch. Arrived 8/1/21. Worked fine for 10 weeks, then battery stopped charging. Watch is effectively useless. Contacted Umidigi about issue, but have had no response after 2 weeks, despite automated reply promising one within 48 hours. I have had previous battery issues with this company's products, and will not be purchasing from them in the future.

2021-04-15有帮助 1