Use at your own risk
i use carousell quite often but not anymore, especially after my recent experience with them. I bought a cake from one of their sellers. Made full payment and an offer on the app at least 3 days before. Seller did not accept offer despite reminders. She was mostly non-responsive, even though she was online, did not even provide collection details on actual day until i texted her quite a few times. She cancelled on the actual day when i was already on my way down. Reached out to Carousell CS support, the CS team informed me that all they can do is issue a warning. Reached out to their CEO Lucas and Sui Rui but they seem to agree with such behavior and policy. You can use, but at your own risk. The organisation has changed for the worse and if you look around, my experience is not anything new.