I placed an order for a bicycle with…
I placed an order for a bicycle with Duotts, and they provided me with a UPS tracking number. However, UPS reported that they couldn’t pick up the parcel initially, and now they say the parcel is missing. It appears Duotts only created the shipping order but never actually shipped the bicycle. This is extremely disappointing and unprofessional. I have yet to receive the product I paid for, and the lack of proper follow-through is unacceptable. Be cautious when ordering from this company.