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Konrad K

美国

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sixthreezero

Bought two bikes and we love them

Bought two bikes and we love them. We had a problem with one of the bikes when assembling it. We contacted Sixthreezero customer service and after two weeks of troubleshooting and pictures, it was determined by Sixthreezero the frame was bent. Sixthreezero sent a replacement immediately. The replacement bike assembled without any issue. During this process, the representatives were very courteous and helpful as they explained why the troubleshooting was taking two weeks. We will definitely buy from Sixthreezero for our next bikes.

2025-08-03