I needed an issue resolved quickly, time was of the essence. FRANK came through in crunch time…
I had an issue that I needed help resolving very quickly. It was a Saturday, I had finished my appointment at 7:30am or so. I tried to pick up my medication before work, and they said that the doctor wrote it to be picked up on Monday. This would not work for me, as I had a work trip that week from Mon-Thur. I was at work 20 minutes away from the pharmacy trying to figure this out, and it had to be done quickly because the pharmacy closed at 1pm. FRANK jumped in and got everything resolved, just in the Knick of time. I am very grateful for his assistance, and am impressed with the MedVidi customer service on this matter. Thank you FRANK!!!! You’re a life saver.